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Carsten SchönbergCSBERG GmbH, Hamburg
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Consulting

ERP and BI Project Leadership

Project or interim · 3 to 18 months

The situation
Schedule, budget, and scope have drifted apart. The implementation partner works to the contract, the organization works to its expectations, and the gap shows up as change requests.
What I deliver
I take over leadership on the client side: re-cutting the scope, writing acceptance criteria, setting up test cases with the business departments, steering the partner. If needed, in an interim role through to go-live.
How you measure success
Schedule adherence from the point of takeover, volume of change requests, number of open items at acceptance.

Process first

Standard software exists for a reason. I adapt the processes first and only then the system. A customization has to earn its place; it is not the default.

The most common mistake I see in projects that have gone off track: the scope was described through feature lists instead of processes. The partner then delivers every feature, and the result still does not fit how the business runs.

Advise and implement

I do not hand over a report and leave. I remain accountable through implementation: project management, functional and technical oversight, change management. I also build Power BI and Azure solutions hands-on.

One example is the engagement at an aviation group: ERP for the maintenance organization, CRM for the group, and BI for sales, all three in parallel.

What I work with

I am not tied to any software vendor and receive no commission from any of them.

  • ERP: SAP (R/3, S/4HANA, FI/CO), Microsoft Dynamics (AX 2012, D365, NAV), AMOS, DATEV
  • BI: Power BI, Azure SQL, Azure Data Factory, ATLAS BI, Qlikview
  • CRM: Microsoft CRM, Salesforce, Creatio, HubSpot

For me, PMP and PRINCE2 are tools of the trade, not a seal of approval. What counts is that, at the end, someone in the organization runs the system without me.

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